The True Test of Civility
The true test of civility is a commitment to verbal and written communication that is predominantly positive and declarative, and behaviors that are simple, sensitive, sensible, constructive, positive, helpful, empathetic, and benefit the recipient more than the sender. Any other pathways lead only to trouble, protracted problems, delayed mitigation and resolution. Empathy means positive deeds that speak more loudly and more constructively than words.
It’s simple. Avoid unconscionable behaviors by recognizing them immediately and stop yourself from doing them. This strategy is the same for every form of misbehavior since these behaviors are intentional. No lectures, no sermons, no editorials, no op-eds, no cartoons, no erudite excuses, simply STOP.