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Contact Information and Support Channels

Dear Valued Customer,

From all of us at IT Evolution we want to wish you and your team all the best for the coming year and to thank you for your continued partnership with us. To ensure smooth communication and support, we would like to provide you with our contact information and the various channels through which you can get in touch with us.

General Inquiries & Customer Service:
Our customer service team is ready to assist you with any non-technical inquiries. Reach them via
Email: notify@itevolution.co.za or call 011 326 2500, Option 1.

Technical Support:
For technical issues or assistance, please contact our dedicated technical support team via Email: helpus@itevolution.co.za or call 011 326 2500, Option 2.

Sales Department:
For all IT related sales queries, Email: sales@itevolution.co.za or call on 011 326 2500, Option 3.

Accounts Department:
Any assistance with your account, Email: accounts@itevolution.co.za or call on 011 326 2500, Option 4.

Online Support Portal:
Visit our support portal at https://itevo.portal.mspmanager.com/ for self-service options, knowledge base articles, and to submit support tickets.

Emergency Afterhours Support:
In case of emergencies or critical issues requiring immediate attention outside regular business hours, please use our emergency support line at 011 326 2500, Option 1.

Working Hours:
07:30 - 17:00 Monday to Thursday
07:30 - 16:00 Friday

We are committed to providing you with the best possible service, and our support teams are dedicated to ensuring your satisfaction. If you have any feedback or suggestions, please feel free to share them with us.

Thank you for choosing IT Evolution. We look forward to assisting you.

Kind regards,

The IT Evolution Team