Welcome to the May 2019 issue devoted to tough crisis questions, but with better answers.
There will be a couple more newsletters on this topic this year. But first, a great shout-out to the 2019, 8th Annual PIO Symposium on May 3rd at which I had the pleasure of keynoting for more than 300 public information officers from Arizona and the Southwest region. Great program, great people, great questions, and a day full of actionable, interesting, and applicable knowledge for these very interesting public communicators. The symposium is sponsored by Arizona Public Service and conducted at the Walter Cronkite School of Journalism and Mass Communication at Arizona State University in Phoenix.
This month’s newsletter is devoted to some important thinking about an all-too-ubiquitous topic: crisis management, questions you’ve heard before, but with more significant answers. Please remember, I am always open to discuss, debate, and explore useful, helpful, simple, constructive, sensible ideas.